Unlock the potential of omnichannel commerce and integrate all channels

Online retail has been growing steadily for years, but in the meantime the interaction between offline and online retail is rapidly gaining in importance.

By seamlessly integrating all sales and communication channels, retailers can increase their reach and further optimise the customer experience.

To help you realise the potential of your omnichannel strategy, this free eBook offers valuable insights into the world of omnichannel commerce, different perspectives and recommendations for action from international partners who contributed to this eBook.

  • Meaning of omnichannel
  • Omnichannel vs. Multichannel – What is the difference?
  • Change in the customer experience
  • Successful implementation of an omnichannel strategy
  • Brand management in omnichannel commerce
  • Customer service solutions
  • Omnichannel marketing
  • Different forms of distribution by integrating off- and online retailing
  • Data integration, payment and shipping in omnichannel commerce

Download eBook free of charge and without obligation

With Shopware as an omnichannel commerce software, you can seamlessly integrate offline and online commerce to create excellent shopping experiences for your customers. Unlock the potential of omnichannel commerce with Shopware and stand out from the competition with your customer-oriented channel diversity.

  • 20 years of ecommerce experience
  • Innovators with an open source solution under MIT license
  • Short time to market and low total cost of ownership
  • High integration capability and control of all sales channels
  • Customised settings
  • Global ecosystem with 1,200+ partners and over 100,000 customers
  • Personal and professional support

Curious to learn more?

We would be happy to speak with you personally about your individual project requirements – just send us an email or give us a call.
We are looking forward to hearing from you.

E-Mail: growth@shopware.com
Tel.: 00 800 746 7626 0

Claudia Blasinski 
Key Account Manager
Melanie Wellermann
Key Account Manager